Cinnabon Introduce
Introduction / Overview
In the heart of the bustling Bay Plaza Shopping Center in the Bronx, Cinnabon stands as a beacon for those seeking the ultimate sweet indulgence. Known globally for its intoxicating aroma of Makara Cinnamon and fresh-baked dough, this particular location has become a frequent stop for shoppers, families, and dessert enthusiasts throughout the New York region. Cinnabon is not just a bakery; it is a sensory experience that begins long before you reach the counter, as the scent of warm frosting and spices wafts through the mall corridors, drawing in anyone with a craving for something "ooey and gooey."
The Bronx location at Bay Plaza caters to a high-volume crowd, providing a consistent escape from a long day of retail therapy. Whether you are looking for a quick snack to fuel your shopping trip or a full box of treats to share with the family at home, this bakery offers a variety of world-famous rolls that have defined the cinnamon roll standard for decades. Despite being a part of a larger franchise, the local team works to maintain the "warm and soft" quality that fans have come to expect, ensuring that every bite is as flavorful as the last. For many Bronx residents, a trip to Bay Plaza is simply incomplete without a stop at Cinnabon.
Location and Accessibility
Cinnabon is conveniently located at 200 Baychester Ave, Bronx, NY 10475, USA. This address places the bakery inside the expansive Bay Plaza Mall, one of the largest shopping destinations in the New York City area. Situated near the intersection of the Hutchinson River Parkway and the New England Thruway (I-95), the location is exceptionally easy to reach for drivers from all over the Bronx, Westchester, and even Upper Manhattan. The mall provides ample parking across several lots and a multi-level garage, making it a stress-free destination for those arriving by car.
For those utilizing public transportation, the accessibility is equally impressive. Several MTA bus lines, including the Bx29, Bx30, and Bx38, stop directly at the Bay Plaza complex. Additionally, the BxM7 express bus provides a direct link to and from Manhattan. Once inside the mall, Cinnabon is positioned in a high-traffic area, typically near other food service vendors, ensuring it is easy to find for both regulars and first-time visitors. The facility is fully ADA compliant, with wide corridors and easy counter access for all guests, reflecting the modern standards of the Bay Plaza development.
Services Offered
Cinnabon at Bay Plaza offers a comprehensive suite of bakery and beverage services designed for both immediate consumption and take-home enjoyment. Their services include:
- Fresh On-Site Baking: Every roll is prepared and baked right in the shop to ensure the signature soft texture and warmth.
- Custom Pack Ordering: Customers can choose from individual rolls or multi-pack boxes (CinnaPacks) which are perfect for parties or family gatherings.
- Beverage Program: A full range of cold and hot drinks, including their famous blended Chillattas, iced coffees, and lemonades.
- Takeout and Delivery: Integration with major delivery platforms allows local Bronx residents to have warm rolls delivered directly to their doorstep.
- Mobile App Rewards: Customers can use the Cinnabon rewards program to earn points on their purchases at the Bay Plaza location.
- Catering Services: Availability of mini-sized treats (Minibons) and bite-sized pieces (Cinnabon Stix) for corporate events or local Bronx celebrations.
Features / Highlights
There are several key features that make this Bronx Cinnabon a standout destination for local dessert lovers. These highlights focus on the product quality and the overall mall-going experience:
- Signature Makara Cinnamon: The bakery uses its own exclusive brand of cinnamon from Indonesia, providing a flavor profile that is distinct and irreplicable by other bakeries.
- Warmth and Freshness: A primary highlight mentioned by regulars is that the rolls remain "soft and flavorful" even after being transported home.
- Diverse Menu Options: From the classic roll to the decadently topped caramel pecan versions, the menu accommodates various levels of sweetness.
- Family-Friendly Atmosphere: The location is a hit with children, often described as a place where kids can "devour" their treats while taking a break from shopping.
- Efficient Service: During peak hours, the staff is known for maintaining a professional pace to handle the high volume of Mall traffic.
- Sanitary Practices Focus: The shop operates within a modern mall environment that adheres to strict New York City health and safety regulations, with staff trained to handle food with care.
Contact Information
If you wish to check the current daily specials, inquire about large CinnaPack availability, or verify holiday hours at the Bay Plaza location, you can reach them through the following contact details:
Address: 200 Baychester Ave, Bronx, NY 10475, USA
Phone: (718) 841-6611
Mobile Phone: +1 718-841-6611
What is worth choosing
When it comes to selecting the best item at the Bay Plaza Cinnabon, the consensus among loyal customers points toward a few specific favorites. The "Large Warm Caramel Cinnabon" is a top-tier choice, specifically for those who love the combination of sweet frosting and rich, salty caramel. It is often described as the perfect "ooey, gooey" treat that remains soft and fresh even after the commute home. For those who want the classic experience that put the brand on the map, the Classic Cinnabon Roll—topped with their legendary cream cheese frosting—is the gold standard that never disappoints.
If you are looking for something slightly smaller but equally satisfying, the Minibon offers all the flavor of the classic roll in a more manageable size, which is particularly popular for parents buying for children. To round out your visit, pairing your roll with a "fantastic drink" like a Mocha Latte or a Strawberry Chillatta provides a refreshing contrast to the rich, doughy pastry. While some visitors have noted the importance of observing staff hygiene practices during busy shifts, the majority of the community continues to flock to this location for the "10/10" flavor that has made Cinnabon a staple. Whether you are craving the classic or the caramel, choosing a warm CinnaPack to take home is a guaranteed way to "make the day" for yourself or your loved ones.
Cinnabon Photos










Cinnabon Location
Cinnabon
200 Baychester Ave, Bronx, NY 10475, USA
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Cinnabon
200 Baychester Ave
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Cinnabon Reviews
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I have never had a bad experience here. But, I finally decided to put in my review. Although I always order the Large Warm Caramel Cinnabon, and only sometimes with a fantastic drink. It is always warm, soft, and flavorful even after arriving home... ooey, gooey. The service is also the way that it should be done and I had no complaints. My child who has a big appetite also really enjoyed and devoured their warm caramel cinnabons right away too...lol. I would like the photos to only speak for themselves. And, it keeps me coming here along with a craving for more. It has made the day! Thanks Cinnabon in Bay Plaza!
Feb 20, 2024 · Antoinette -
I came here tonight to get a classic cinnabon . The guy who made my order licked his fingers to pick up my plastic bag. I had no choice but to walk away without my cinnabon its absolutely disgusting . Putting your fingers in your mouth and dealing with people’s food is an absolute nightmare . Disgusting
Feb 01, 2026 · Tatyana Taray -
There’s a cashier (older African American male) and has soo much dirt under his long nails that it’s almost black. Why is he allowed to work around food like that?!
Jan 28, 2026 · Jasmine Campbell -
Employees were really kind to me. The only reason for 4 stars is because bay plaza is a high traffic mall so hard to get through. I asked for a Cinnabon with caramel and nuts and employees put a good amount. Employees were kind to me and offered a variety of drinks. I hope to be back soon. The place was also clean
May 18, 2025 · Liz -
How I order on Uber eats for 1 regular cinnamon bon the chocolate bonbon bites and 3. Cinnamon buns Carmel and pecan and they sent me 1 regular cinnamon bon 1 chocolate bonbon bites. But charged me 42.00 this is ridiculous do you not pay attention to your Uber eats????? Oh I guess you charge 8.36 per one side of pecan cause that is what was in the bag
Jul 17, 2022 · Melisa McNally
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